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For many of you, this will be your first experience living apart from your families and friends and experiencing a new cultural, social, and academic environment. As you transition to life in Canada and at Western and as you journey through your university experience, we have services in place to support you.  

International Student Advising

Confidential advising service provided by IESC’s International Student Advisors is available to help you address any questions or concerns that may arise. International Students can get assistance on a range of issues such as: 

  • Employment and other government regulations
  • Cultural and academic transitions
  • University policies and procedures
  • Cross-cultural understanding and communications; Canadian cultural norms
  • Becoming involved – making new connections and building your new community   
  • Health care
  • Financial concerns
  • Resources for families and children
  • Referrals to campus and community resources, etc.

For information about IESC’s immigration services, please see Immigration Information and Assistance

Counselling Services

Confidential one-on-one counselling for international students is also available at the IESC and  provided by accredited counselling staff.  

“The challenges of academic life at university can be stressful for every student, but international students can experience additional unique stressors. International students have to adapt not only to the academic demands of university but also have to learn about Canadian culture, such as differences in:

  • Education systems and procedures
  • Food and climate
  • Language and colloquial terminology
  • Establishing friendships and more

Experiencing the challenges of university life and cultural transitions can put a lot of pressure on one’s mental well being, especially being a long way from family and friends back home and not having their immediate support.”  

“Counselling may be unusual in your home culture. However, Canadian students and previous international students who sought counselling have described it as a very useful and positive experience. Counselling is another way to improve your personal and academic life.”

For more on potential benefits of counselling, see “Why should I seek counselling.

Book an Appointment

Make an appointment to receive advising or counselling services

Privacy and Confidentiality

Information disclosed by students during individual appointments will be kept confidential. It will not be shared with family, university staff, course instructors, or others without written permission and will not become part of academic records. For more on the university’s privacy policy, visit uwo.ca/privacy.


Western is committed to accessibility for persons with disabilities. Please contact us in advance if you have any particular accommodation requirements.